Flaws in Balance Scorecard
Most modern organisations implement some form of the Balanced Scorecard for performance management. However, very few of them are realising the true benefits of the tool. Results are often relegated to Excel sheets in unused folders, and the blame for that lies squarely with poor design.
Tools are tools… and tools alone cannot deliver results unless there is enough intellectual firepower that’s gone into designing the processes, identifying the KRAs and ensuring team compliance. Read more
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